QHow do I, or someone I know, use the service?

AWhen cancer treatment is planned, you will have the opportunity to discuss transport requirements with your nurse or consultant. It is at this time that you may be offered the Daft as a Brush service, depending on your location, requirements and our availability. The hospital referral will reserve the service on your behalf and we will contact you to confirm details to ensure the transport arrangements suit the treatment plan.

It is important to note that Daft as a Brush cannot directly reserve this service for you; referral must come from the hospital in advance of the planned treatments.

QCan you accommodate my wheelchair or oxygen cylinder?

ASorry, we cannot support patients who are wheelchair bound or have an oxygen cylinder. Our ambulances are not designed for wheelchair users, posing challenges for access, transfer, and operation. However, each ambulance carries a wheelchair for those patients who need a little extra support, to and from the cancer wards, but are mobile.

QA friend takes me to hospital but now she can’t, can you help?

AIt may not be possible to take over from your friend immediately, you should contact your nurse or consultant to request the Daft as a Brush service. We will do our best to accommodate you in our scheduling service.

QDo I need someone with me?

ADaft as a Brush Cancer Patient Care offers ambulances staffed by a driver and a companion, so it is not always necessary to bring someone with you. However, should you prefer to have a friend or family member with you, this is absolutely fine but they must be 18 years or over.

AIf you have some spare time, why not apply to be a volunteer? Many positions are available including ambulance drivers, companions, administration, reception and fund raising etc. Please apply on-line from the Volunteer Page where you can complete an Application form. Full and part-time paid positions are infrequent, however, search Indeed for current vacancies.

ADuring your treatment you would have received a form to complete to make comments about the service and our volunteers. If you wish to make further comments or contact us, please do so by post to: The General Manager, Daft as a Brush House, Great North Road, Gosforth, Newcastle upon Tyne, NE3 2DR. Or, email info@daftasabrush.org.uk

All comments are treated in confidence, please note we may not be able to reply to all correspondence.

Should you wish to complain about any aspect of the service, please download our Complaints Policy which contains more information and the complaint procedure. All complaints are treated in confidence.

AAbsolutely! We can help with posters, outdoor banners, Daft as a Brush T Shirts and share your social posts to promote your special event / activity. We would advise you to set-up a Just Giving page for donations for your event or challenge. Or, if you are taking cash at a coffee morning or pub event, please contact us for donation buckets.

Sponsorship Forms are also available, we can tailor the document for your event. Please give us call for more information.
If you’re looking for fundraising ideas consider:
• A task or challenge (cycling, walking, running etc,)
• Coffee mornings, pudding clubs, bake sales, charity auctions
• Popular challenges include fell walking, swimming, runs and even sky diving and head shaving!